Terms & Conditions

1. Introduction

These Terms and Conditions constitute a legally binding agreement between you and SecurXpert Technologies Pvt Ltd. By accessing or using our website and services, you confirm your acceptance of these terms.

2. Definitions

"Company," "we," "our," or "us" refers to SecurXpert Technologies Pvt Ltd.
"User," "you," or "your" refers to any individual or entity accessing our services.
"Services" include our website, mobile application, and any related products or offerings.

3. Use of Our Services

You must be at least 18 years old to use our services. Minors must obtain parental or guardian consent.
You agree to provide accurate and complete information during registration and maintain the confidentiality of your account credentials.
You are responsible for all activities under your account.

4. Medical Disclaimer

The information provided on our platform is for informational purposes only and does not constitute medical advice.
Our AI-driven health assistant and recommendations are not a substitute for professional medical diagnosis or treatment. Always consult a qualified healthcare provider for medical concerns.

5. Ordering and Subscription Services

We provide medicine ordering, subscriptions, and lab test services through our platform.
Orders are subject to availability, prescription verification, and regulatory compliance.
Subscription plans renew automatically unless canceled by the user.

6. Payment and Fees

All payments must be made through the accepted payment methods available on our platform.
Prices are subject to change at our discretion.
Subscription and service fees are non-refundable unless stated otherwise.

7. Delivery Policy

We offer hyperlocal medicine delivery with estimated timelines. However, delivery times may vary due to external factors.

8. User Conduct and Restrictions

You must not misuse our platform for fraudulent activities.
You agree not to copy, modify, distribute, or exploit our content without authorization.
We reserve the right to suspend or terminate accounts engaging in prohibited activities.

9. Intellectual Property Rights

All trademarks, logos, content, and software are owned by SecurXpert Technologies Pvt Ltd.
Unauthorized use of our intellectual property is strictly prohibited.

10. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
Our platform is provided on an "as-is" basis without warranties of any kind.

11. Privacy Policy

By using our services, you agree to our Privacy Policy, which governs data collection, storage, and usage.
We use encryption and security measures to protect user data.

12. Termination of Services

We reserve the right to suspend or terminate services at our sole discretion if you violate these terms.
Users may discontinue use of our services at any time.

13. Amendments to Terms

We may update these Terms and Conditions at any time. Changes will be notified via our website or mobile app.

14. Governing Law and Dispute Resolution

These terms shall be governed by the laws of India.
Any disputes arising shall be resolved through arbitration or legal proceedings in Hyderabad, Telangana.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
SecurXpert Technologies Pvt Ltd
5th Floor, Krishna Towers (Square Hub), 100 Feet Rd, Madhapur, Hyderabad, Telangana 500081
Phone: +91 7993256679

Last Updated: 20/03/2025

By using our platform, you acknowledge that you have read and understood these Terms and Conditions. Your continued use constitutes acceptance of any updates made to these terms.